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NTP Servers for North America

November 26th, 2011

When setting up a VMware ESXi server it helps to configure the NTP server so the server will keep the correct time and pass it on to the virtual machines.

us.pool.ntp.org
0.pool.ntp.org
1.pool.ntp.org
2.pool.ntp.org
3.pool.ntp.org

Tags: ,
Posted in VMware | No Comments »

How To Reset Mac Mail OSX To Factory Default Settings

October 26th, 2011

Problem:

Your Mac Mail is corrupted and not working properly.  It hangs when checking for new mail and the wheel just spins forever.  It also hangs when trying to close the program and you must Force Quit every time.

Solution:

Reset everything.  Make sure to back up your emails first.

Quit Mail and delete:

  • the file ~/library/preferences/com.apple.mail.plist
  • the whole folder ~/library/mail
  • the whole folder ~/library/maildownloads

~ means your home directory. You can get to it by clicking on the house icon in the sidebar of any finder window or by going to /users/username.

Posted in General | No Comments »

Windows 7 64 Bit Startup Programs Registry Cleanup – Run Key

September 5th, 2011

You are probably well familiar with the location of the Run key from prior versions of Windows but Windows 7 64 bit brings a new location to check when cleaning up the programs that run on start up.

Traditional Location of Run key for current user

Traditional Location of Run key for current user

Traditional Location of Run key

Traditional Location of Run key

Additional Run key in Windows 7 64bit

Additional Run key in Windows 7 64bit

Posted in Windows 7 | No Comments »

Copy Cisco Router Config to Text File

September 1st, 2011

How to Copy Your Cisco Router Configuration to a Text File

You normally telnet into your router by using the command:

telnet 192.168.1.1 (where 192.168.1.1 is the IP of your router)

Use this command intead:

telnet -f c:\logfile.txt 192.168.1.1

This will save the output of your telnet session to the log file that you specify.

Log into your router and run this command:

show running

press enter as needed until you reach the end of the config.  Then check the text file and it will contain the configuration data.

Posted in General, Support Articles | No Comments »

Unable to Add to the server junk e-mail lists – Exchange 2007

July 15th, 2011

Problem:

This message pops up frequently while using Outlook 2007 or Outlook 2010 (probably any version).

Unable to add to the server junk e-mail lists, you are over the size allowed on the server. The Junk e-mail filter on the server will be disabled until your junk email lists have been reduced to the size allowed on the server

Unable to add to the server junk e-mail lists, you are over the size allowed on the server. The Junk e-mail filter on the server will be disabled until your junk email lists have been reduced to the size allowed on the server

More Information:

The problem occurs in either Cached Mode or Online Mode.

The Safe Senders, Safe Recipients, and Blocked Senders lists contain zero items.

The boxes are checked to Trust email from my Contacts and Automatically add People that I email.

Safe Senders List is Blank

Safe Senders List is Blank

If I add an entry to any of the three lists and click apply, the same error message appears stating that the server list is full.  If I log into OWA and check the list, the entry I just added will not appear even though it still appears in the Outlook list.

If I add an entry to any of the three lists from within OWA, the item will appear in Outlook.

If I look at my Outlook Contacts list, I see over 33,000 items and most of them are duplicates of garbage.

33,000 Garbage Contacts from a series of bad syncs

33,000 Garbage Contacts from a series of bad syncs

Solution:

Uncheck the box to stop trusting your contacts list.  This was adding 33,000 entries to your safe senders list which is over the limit.

Clean up your messy contacts list and then check the box again.

Posted in Microsoft Exchange, Microsoft Outlook | No Comments »

Dell Wifi Switch

July 13th, 2011

Problem:

Your Wifi stopped working on your laptop some time around removing it from your bag.

Cause:

The wifi switch is turned off because it brushed against the side of your bag as it exited.

Solution:

Turn on the wifi switch.

DELL WIFI SWITCH

DELL WIFI SWITCH

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Posted in General | No Comments »

iPhone is Slow – Use Task Manager to Close Background Apps

June 7th, 2011

Symptom:

Your iPhone is slowing down.  It takes several seconds to switch between apps.  Your battery seems to be draining quickly.

Solution:

Close all of the background apps.  They stay open even after you restart the phone.

Simply Double-click the Home button on your phone.

iphone home button

This brings up a window at the bottom with all of your open apps.  You can scroll sideways to see them all.

iphone task manager window

iphone task manager window

Hold your finger down on any of the icons for a few seconds and they will all appear with a red symbol that will allow you to start closing them.

iphone task manager ready to start closing apps

iphone task manager ready to start closing apps

Tap on all of the apps to close them and then press the Home button again to go back to the home screen.  You will notice a great performance gain.

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Posted in iphone | No Comments »

The IP address XXX.XXX.XXX.XXX you have entered for this network adapter is already assigned to another adapter Name of adapter.

May 29th, 2011

IP Already Assigned

This is common if you migrate a virtual machine to a new VMware host and it automatically reconfigured the hardware with a new NIC.  You can safely click NO and everything will work but it is annoying that the message appears every time you open your network settings.  Here is how to remove the old NIC.

Method 1

  1. Click Start, click Run, type cmd.exe, and then press ENTER.
  2. Type set devmgr_show_nonpresent_devices=1, and then press ENTER.
  3. Type Start DEVMGMT.MSC, and then press ENTER.
  4. Click View, and then click Show Hidden Devices.
  5. Expand the Network Adapters tree.
  6. Right-click the dimmed network adapter, and then click Uninstall.
Hidden NIC

Method 2 (overly complicated)

The DevCon utility is a command-line utility that acts as an alternative to Device Manager. When you use DevCon, you can enable, disable, restart, update, remove, and query individual devices or groups of devices. To use DevCon, follow these steps:

  1. Download the DevCon tool by clicking the following article number to view the article in the Microsoft Knowledge Base:
    311272 (http://support.microsoft.com/kb/311272/ ) The DevCon command-line utility functions as an alternative to Device Manager
  2. Unpack the 32-bit or 64-bit DevCon tool binary to a local folder.
  3. Click Start, click Run, then type cmd and press ENTER.
  4. Type CD:\path_to_binaries to navigate to the devcon.exe is located.
  5. Use the following syntax to find installed network adapters:
    devcon findall =net or
    devcon listclass net
    Note In the output of the previous commands, there is a line for the ghosted network adapter that is similar to the following:

    PCI\VEN_10B7&DEV_9200&SUBSYS_00D81028&REV_78\4&19FD8D60&0&58F0: 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
  6. Remove the ghosted device by typing the following syntax:
    devcon -r remove “@PCI\VEN_10B7&DEV_9200&SUBSYS_00D81028&REV_78\4&19FD8D60&0&58F0“

Method 3 (doesn’t work at all)

Microsoft offers a  FixIt patch for this issue but it did not work at all for me.  In fact, it made the problem worse.  It deleted all my NICs and created a new one called Local Area Connection 3 after making me reboot.  Then I tried to set the same static IP I had been using and got the same error that I started with.

Posted in VMware, Windows 7, Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP | No Comments »

Outlook 2010 64 Bit and Adobe Acrobat 9 – Can’t Send Mail

May 13th, 2011

Run REGEDIT and goto:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]

Right-click and create a new key called Outlook64Bridge

Then right-click Outlook64Bridge and create two keys under it DLLPath and DLLPathEx

Find the 32 bit version of the file MAPI32.dll and assign the whole qualified pathname to each key, mine were:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPath

“D:\WINDOWS\system32\mapi32.dll”

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPathEx

“D:\WINDOWS\system32\mapi32.dll”

Then go back to the root key name and show the default client as Outlook64Bridge

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

“Outlook64Bridge”

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Posted in General, Microsoft Office, Microsoft Outlook | 5 Comments »

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