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Archive for the ‘Support Articles’ Category

Exchange 2007 Outlook Anywhere with Self Signed Certificate

Friday, July 17th, 2009

Exchange 2007 installs a default SSL cert that works for OWA.  This cert is not valid for Outlook Anywhere (formerly known as RPC over HTTP) because it does not use the FQDN of the exchange server.  You can make it work internally by matching the server name in your Outlook settings with the one on the SSL cert.  However, this won’t work externally because the name would not resolve through public DNS.  This defeats the purpose of Outlook Anywhere. 

Here I will explain how to configure Outlook Anywhere with a self-signed SSL certificate to save you the cost of buying one.  The only added step is that you must add the cert to every client computer as a Trusted Root Certification Authority.  If you buy a cert, it will already be trusted.

How to Configure Outlook Anywhere:

Summary of Steps:

  1. Install a valid Secure Sockets Layer (SSL) certificate from a trusted certification authority (CA) that the client trusts.
  2. Install the Windows RPC over HTTP Proxy component.
  3. Enable Outlook Anywhere on a computer that has the Exchange Server 2007 Client Access server role installed.

http://technet.microsoft.com/en-us/library/bb123889.aspx

http://technet.microsoft.com/en-us/library/aa997703.aspx

Install Active Directory Certificate Services:

Install this on your domain controller or use your existing Certificate Authority.

http://technet.microsoft.com/en-us/library/cc772393(WS.10).aspx

Set up the SSL Certificate:

Open IIS Manager

  • Select the Server name in the left column
  • Open Server Certificates from the middle column
  • Click Create Domain Certificate from the right column
  • Make sure that the common name that you create matches the URL you wish to use – mail.domainname.com

Bind the new SSL cert to the default website:

http://www.sslshopper.com/article-installing-an-ssl-certificate-in-windows-server-2008-iis-7.0.html

How to Locate Your Outlook Temp Folder

Tuesday, May 26th, 2009

Open Regedit and check the registry for the file path of your hidden Outlook temp folder:

Outlook 97 HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
Outlook 98 HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
Outlook 2000 HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
Outlook 2002/XP HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
Outlook 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
Outlook 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security

regedit

Cut and paste the path into the Windows Explorer address bar to view the folder.

Update:

You can now download this little program to clean your Outlook Temp Folder:

http://www.howto-outlook.com/products/outlooktempcleaner.htm

Use Multiple Wireless Access Points to Extend Range

Tuesday, May 19th, 2009

Typically, vendors such as Linksys charge more for devices which work as standalone WAPs because routers are typically used by home users and WAPs are more popular for businesses. With DD-WRT you can buy a device marketed as a router and use it as a WAP.

If you are installing additional Access Points to cover a broader area with Wi-Fi access, it is possible to allow clients to roam freely between them. The common method is to use the same SSID and Security settings on each access point.

Use a different channel on each AP. e.g. if you are in the US and installed two access points, use channels #1 and #11. Or if three access points, then use channels #1, #6, and #11 (setting the channels at least 5 apart should help keep interference between APs to a minimum). If you have a residential gateway with wireless turned on, and just one AP, then the same applies: each gets a different channel.

When using multiple Access Points, each one should be wired to the LAN. They can even be attached to different switches within the same organization.