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Archive for the ‘Anti-Virus’ Category

Can’t Open Any Programs Without “Choose the Program you want to use to Open This File”

Wednesday, May 12th, 2010

Problem:

Every time you try to launch a program you get prompted with Choose the Program you want to use to Open This File.

Open With

Open With

Cause:

You recently had a virus or malware infection that changed some critcal registry entries so that the virus would be launched whenever you opened any program.  The virus has been removed but the registry entry remains so Windows is asking which program to run instead of the virus.

Solution:

You need to repair the registry entries.

You can temporarily launch programs by right-clicking the shortcut and choosing Run As…

Run As...
Run As…

This will allow you to run MalwareBytes which can detect the registry problem and fix it for you.

You may also edit the registry directly and fix these entries:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe][HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe][HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithList][HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithProgids] “exefile”=hex(0):

How to Deploy Microsoft Forefront Client Security Client Software

Thursday, May 6th, 2010

They could not have made this any more difficult.  After much searching, I found this information:

Deploying Client Security

The client components of Client Security consist of a Client Security agent and a MOM agent. The Client Security agent scans for vulnerabilities and malware. The MOM agent collects the data, which is then used to generate reports for Client Security. To deploy both agents, use the following procedure.

To directly deploy the Client Security components

  1. Log on to the client computer by using local administrator permissions.
  2. Insert the Client Security CD.
  3. Open the Command Prompt window.
  4. Do one of the following:
    • To install Client Security on a client computer running a 32-bit version of Windows, type cd drive\Client.
    • To install Client Security on a client computer running a 64-bit version of Windows, type cd drive \Client\x64.
  5. Press ENTER and run ClientSetup with the following parameters:
    • /I InstallationFolder in which InstallationFolder is the location in which you want to install Client Security. This parameter is optional. The default installation folder is at the following location:
      %Program Files\Microsoft Forefront\Client Security\client
    • /L LoggingFolder in which LoggingFolder is the location in which you want Client Security to log issues encountered during the installation. This parameter is optional. The default logging folder is at the following location:
      %Program Files\Microsoft Forefront\Client Security\client\logs
    • /NOMOM in which the /NOMOM flag installs everything except the MOM agent. If you use the /NOMOM flag, do not use the /CG and /MS flags.
    • /CG ManagementGroup in which ManagementGroup is the name of the management group. If you do not specify the management group, the name will be retrieved automatically from the Client Security policy deployed to the client computer. This parameter must be used with the /MS parameter.
    • /MS CollectionServer in which CollectionServer is the name of the collection server. If you do not specify the collection server, the name will be retrieved automatically from the Client Security policy deployed to the client computer. This parameter must be used with the /CG parameter.
    • /R reinstalls the Client Security agent and the MOM agent. This parameter first verifies that the existing version is older than or equal to the currently installed version, then triggers a reinstall.
  6. Press ENTER.
  7. When the tool finishes running, close the Command Prompt window.

ESET NOD32 Antivirus Breaks Dell Website

Tuesday, August 18th, 2009

I’ve had a terrible time trying to purchase from the Dell website lately.  Pages will load very slowly or the browser will freeze entirely.  This happens with IE or Firefox.  Sometimes I get a message that says BAD VERB.

Then one day I disabled my NOD32 Antivirus and suddenly the Dell website works.

Not enough server storage is available to process this command

Saturday, August 1st, 2009

When browsing to a shared folder on my server, I go this error:

not enough server storage is available to process this command

This even happens on the server itself when browsing to \\servername\sharename

This happened after upgrading from Officescan 8 to Officescan 10 but it did not affect all servers that upgraded.

How to fix:

  1. Open Regedit
  2. Locate this key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ LanmanServer\Parameters
  3. Open IRPStackSize in the right column and increase the value.  A Decimal value between 15 and 50 is allowed.  I set it to 50 and it worked.
  4. Reboot

More info can be found here.

Officescan Database Backup and Restore

Thursday, July 30th, 2009

I tried to install Officescan 10 today for the third time.  The first two installations at other clients went smoothly.  This time it would not let me install the Integrated Smart Scan because Apache was already installed.  I removed apache and continued the install.  The install completed without any further errors but it never reinstalled Apache.  I was left with a broken installation.

This is when I discovered that there is no Repair function in the Officescan installer.  You can only uninstall it. 

Solution:

  1. The HTTPDB folder contains your database with all of the Officescan settings.  Stop the Officescan Master Service service and then make a backup copy of this folder.
  2. Uninstall Officescan.
  3. Reinstall Officescan.
  4. Stop the Officescan Master Service service again.
  5. Copy your backed up HTTPDB folder into the Officescan folder.
  6. Start the Officescan Master Service service
  7. Log into the web console and everything should be there.