Articles

Archive for the ‘Microsoft Exchange’ Category

Recover OST or Convert OST to PST

Thursday, June 10th, 2010

Problem:

You need to recover some messages from your Outlook OST file.

Solution 1 (Easy):

If you can still open Outlook in Offline mode, you can simply use the export command (File, Import and Export…) to export to a PST.

Solution 2 :

If you have already deleted your Exchange profile from Outlook and you can no longer open the OST file in Outlook you will need to use a recovery tool.  There are many available, including Easy Recovery Professional from Ontrack.  If you do a Google search for it you will mostly find torrent links.  You can pay for it if you follow the link above.

Easy Recovery Professional will scan your OST file for messages and dump them into a PST file at the location you choose.  The process can take several hours depending on the size of your file.

Easy Recovery Professional Converts OST emails to PST

Easy Recovery Professional Converts OST emails to PST

Comcast Spam Blacklist (RBL) Removal

Wednesday, April 21st, 2010

Problem:

You send emails to yourfriend@comcast.net and you get a message back from your server that delivery has been delayed.  After a couple days you get another message from your server that says delivery has failed.  Most spam filters will outright reject your message and tell you why but Comcast simply delays the message forever.

Solution:

If you happen to have access to your SMTP logs, you can find this information:

xxx.xxx.xxx.xxx Comcast block for spam.  Please see http://help.comcast.net/content/faq/BL000000

Reading that page will lead you to this page where you can request to be unblocked.

www.comcastsupport.com/rbl

It would sure be a lot easier if they would reject the message and send this link like everyone else does.

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.

Thursday, December 24th, 2009

Exchange 2007 OWA error when replying or forwarding a message:

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: Could not get properties.

Solution:  Restart the Information Store service.

Exchange 2007 SP2 Upgrade – Client Access Role Network Path Was Not Found

Tuesday, December 8th, 2009

I recently ran the SP2 upgrade on my Exchange 2007.  I downloaded the file and unzipped it to the desktop.  The install ran fine until it reached the Client Access Role and then it failed with an error that mentions “Network Path Was Not Found.”

The Solution:

I unzipped the downloaded file again to the root of the C drive.  I re-ran the install and this time it worked.  It seems that the folder path is too deep when the setup is run from the desktop.

How To Edit the msExchMixedMode Attribute

Monday, November 2nd, 2009

When upgrading from Exchange 2003 to Exchange 2007, the setup wizard showed a failure because the Exchange 2003 server was still in Mixed Mode.  I went through the normal steps to change it to Native Mode.  However, the change was never seen by the Exchange 2007 setup wizard because the active directory attribute was never changed.  Here’s how to change it manually.  Keep in mind that this is probably a bad idea and you should fix whatever synchronization problem is preventing the attribute from changing normally.

 To change the value of the msExchMixedMode attribute to False, follow these steps:

  1. Start the ADSI Edit tool.
  2. Expand Configuration Container, and then expand CN=Configuration, DC=Domain, DC=com.
  3. Expand CN=Services, and then expand CN=Microsoft Exchange.
  4. Right-click CN=Organization, and then click Properties.
  5. On the Attributes tab in the Select which properties to view box, click Both.
  6. In the Select a property to view box, click msExchMixedMode.
  7. Click Clear.
  8. In the Edit Attribute box, type False.
  9. Click Set, and then click OK.
  10. Quit the ADSI Edit tool.

Exchange 2007 on Windows Server 2008 Prerequisites

Thursday, October 29th, 2009

To install the Windows Server 2008 operating system prerequisites for a computer that will host the Hub Transport, Client Access, and Mailbox server roles by using the graphical user interface

  1. Start Server Manager. To do this,click Start, and then click Server Manager.
  2. In the navigation pane, click Roles, and then click Add Roles in the details pane.
  3. In the Add Roles Wizard, click Next, and then click to select the Web Server (IIS) check box in the Roles list.
  4. Click Add Required Features if you are prompted to do so, and then click Next.
  5. Click Next, and then click to select the following check boxes in the Role services list:
    • ISAPI Extensions
    • .NET Extensibility
    • Basic Authentication
    • Windows Authentication
    • Digest Authentication
    • Dynamic Content Compression
    • IIS 6 Management Compatibility
    • IIS6 Management Console
  6. Click Next, and then click Install.
  7. If the server will support Outlook Anywhere clients, install the RPC over HTTP proxy feature. To do this, follow these steps:
    1. In Server Manager, click Features, and then click Add Features.
    2. In the Features list, click to select the RPC over HTTP Proxy check box. If you are prompted to do so, click Add Required Role Services.
    3. Check Windows Powershell
    4. Click Next three times, and then click Install.

 

 To install the Windows Server 2008 operating system

 

How To Sync Exchange Public Contacts with your Mobile Device

Wednesday, October 28th, 2009

There is no good direct way to sync Exchange Public Folders with your mobile phone.  However, you can easily sync your personal Contacts folder with your phone using Microsoft Activesync or whatever your phone uses.

So all you need to do is set up a sub-folder in your Contacts and sync your Public Contacts to it.  Then your phone can pick up the contacts from that folder, assuming it is a Blackberry or iPhone.  A Windows Mobile phone using Activesync is not able to see subfolders of your Contacts.  You’ll have to store everything in your main Contacts folder for your phone to see it.

This free Outlook add-in from Code Two will make it all happen.

Exchange 2003 Multiple Smart Hosts

Monday, September 28th, 2009

You probably already know how to set your Exchange 2003 server to forward all outgoing mail to a Smart Host (another smtp server).  But what if that server is down – you would want a secondary server to use as a backup. 

If you want a secondary SmartHost for the same connector, the format is:

[xxx.xxx.xxx.xxx],[yyy.yyy.yyy.yyy]

In other words, simply list both Smart Hosts in the box, surrounded with square brackets and separated with a comma (no spaces).

More information: http://support.microsoft.com/kb/265293

Exchange MAPI and CDO.dll download for Blackberry Setup

Monday, September 14th, 2009

When setting up a Blackberry Server, you’ll need these components.  RIM does not provide them in the Blackberry Server download.

Exchange 2007 – SMTP Authentication

Tuesday, July 28th, 2009

The default installation of Exchange 2007 does not allow authenticated users to relay through the server.  This means your IMAP or POP3 clients will not be able to send mail until you change the settings.

Error Message:

The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'myname@mydomain.com'. Subject 'Test', Account: 'mydc.mydomain.local', Server: 'mydc.mydomain.local', Protocol: SMTP, Server Response: '550 5.7.1 Client does not have permissions to send as this sender', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

How to fix it:

Reference this article for more information.

Key information:

Setting Permissions by Using ADSI Edit

Active Directory Service Interfaces (ADSI) Edit is a Microsoft Management Console that is provided with the Windows Support Tools. ADSI Edit is used as a low-level editor for modifying properties of Active Directory or ADAM objects that are not exposed in other management interfaces. ADSI Edit should only be used by experienced administrators.

You can use ADSI Edit to view and modify the ACLs for Send connectors and Receive connectors. After you open ADSI Edit, you locate the connector object. Exchange 2007 connectors are stored in the Configuration partition of the directory service. Send connectors are stored as an object in the Connections container. Receive connectors are stored as a child object of the Exchange 2007 transport server.

To modify Receive connector permissions by using ADSI Edit:

  1. Locate the Receive connector by going to the following location:CN=Configuration\CN=Services\CN=Microsoft Exchange\CN=<Organization>\ CN=Administrative Groups\CN=Exchange Administrative Group (FYDIBOHF23SPDLT)\CN=Servers\CN=<Server Name>\CN=Protocols\CN=SMTP Receive Connectors
  2. Select a Receive connector in the results pane. Right-click and then click Properties.
  3. Click the Security tab. The following screen is displayed:
    Receive Connector Security Tab in ADSI Edit
  4. Select Authenticated Users and grant Accept any Sender, Accept Authentication Flag, and Accept Authoritative Domain Sender.
  5. You should do this for both Receive Connectors if your clients need to send on both ports 25 and 587. 

Note: Mac Mail clients will use port 587 if port 25 if blocked by their ISP.