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	<title>kuhnline.com ::: servers &#124; networks &#124; support ::: Articles</title>
	<atom:link href="http://www.kuhnline.com/wp/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://www.kuhnline.com/wp</link>
	<description>Dedicated IT Support for your Small Business</description>
	<lastBuildDate>Tue, 21 Feb 2012 23:06:14 +0000</lastBuildDate>
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			<item>
		<title>Virus Deletes Start Menu &#8211; Icons Missing</title>
		<link>http://www.kuhnline.com/wp/?p=712</link>
		<comments>http://www.kuhnline.com/wp/?p=712#comments</comments>
		<pubDate>Tue, 21 Feb 2012 22:59:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[icons]]></category>
		<category><![CDATA[missing]]></category>
		<category><![CDATA[start menu]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=712</guid>
		<description><![CDATA[
Problem:
A virus attack has hidden all of the files on your hard drive and removed all of the programs from your start menu.
Solution:
Unhide your files (follow the link).
Check your temp folder for the contents of your start menu as it was likely moved there.
Below are the folders found under %Temp%\smtmp and what locations the  [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">
<h2>Problem:</h2>
<p>A virus attack has hidden all of the files on your hard drive and removed all of the programs from your start menu.</p>
<h2>Solution:</h2>
<p><a href="http://www.bleepingcomputer.com/forums/topic405109.html" target="_blank">Unhide </a>your files (follow the link).</p>
<p>Check your temp folder for the contents of your start menu as it was likely moved there.</p>
<p>Below are the folders found under %Temp%\smtmp and what locations the  shortcuts should normally reside in based on the version of <a id="KonaLink5" style="text-decoration: underline ! important; position: static; font-family: inherit ! important; font-weight: inherit ! important; font-size: inherit ! important;" href="http://www.bleepingcomputer.com/forums/topic405109.html#"><span style="color: blue; font-weight: inherit ! important; font-size: inherit ! important; position: static;"><span style="color: blue ! important; font-family: inherit ! important; font-weight: inherit ! important; font-size: inherit ! important; position: static;">Windows</span></span></a> you are using.</p>
<div><strong>%Temp%\smtmp\1</strong>:</p>
<p><strong>Windows XP:</strong> C:\Documents and Settings\All Users\Start Menu<br />
<strong>Windows Vista and Windows 7:</strong> C:\ProgramData\Microsoft\Windows\Start Menu</p>
<p><strong>%Temp%\smtmp\2\</strong>:</p>
<p><strong>Windows XP:</strong> C:\Documents and Settings\&lt;your login name here&gt;\Application Data\Microsoft\Internet Explorer\Quick Launch\<br />
<strong>Windows Vista and Windows 7:</strong> C:\Users\&lt;your login name here&gt;\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\</p>
<p><strong>%Temp%\smtmp\3\</strong>:</p>
<p><strong>Windows XP:</strong> Does not exist in XP. Therefore do not be concerned if %Temp%\smtmp\3 does not exist on Windows XP.<br />
<strong>Windows Vista and Windows 7:</strong> C:\Users\&lt;your login name here&gt;\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar</p>
<p><strong>%Temp%\smtmp\4\</strong>:</p>
<p><strong>Windows XP:</strong> C:\Documents and Settings\All Users\Desktop<br />
<strong>Windows Vista and Windows 7:</strong> C:\Users\Public\Desktop</div>
]]></content:encoded>
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		</item>
		<item>
		<title>NTP Servers for North America</title>
		<link>http://www.kuhnline.com/wp/?p=706</link>
		<comments>http://www.kuhnline.com/wp/?p=706#comments</comments>
		<pubDate>Sat, 26 Nov 2011 21:36:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[ntp]]></category>
		<category><![CDATA[time server]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=706</guid>
		<description><![CDATA[When setting up a VMware ESXi server it helps to configure the NTP server so the server will keep the correct time and pass it on to the virtual machines.

us.pool.ntp.org
0.pool.ntp.org
1.pool.ntp.org
2.pool.ntp.org
3.pool.ntp.org

]]></description>
			<content:encoded><![CDATA[<p>When setting up a VMware ESXi server it helps to configure the NTP server so the server will keep the correct time and pass it on to the virtual machines.</p>
<pre>
<pre>us.pool.ntp.org
0.pool.ntp.org
1.pool.ntp.org
2.pool.ntp.org
3.pool.ntp.org</pre>
</pre>
]]></content:encoded>
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		</item>
		<item>
		<title>How To Reset Mac Mail OSX To Factory Default Settings</title>
		<link>http://www.kuhnline.com/wp/?p=702</link>
		<comments>http://www.kuhnline.com/wp/?p=702#comments</comments>
		<pubDate>Wed, 26 Oct 2011 18:01:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=702</guid>
		<description><![CDATA[Problem:
Your Mac Mail is corrupted and not working properly.  It hangs when checking for new mail and the wheel just spins forever.  It also hangs when trying to close the program and you must Force Quit every time.
Solution:
Reset everything.  Make sure to back up your emails first.
Quit Mail and delete:

 the file ~/library/preferences/com.apple.mail.plist
the  whole [...]]]></description>
			<content:encoded><![CDATA[<h2>Problem:</h2>
<p>Your Mac Mail is corrupted and not working properly.  It hangs when checking for new mail and the wheel just spins forever.  It also hangs when trying to close the program and you must Force Quit every time.</p>
<h2>Solution:</h2>
<p>Reset everything.  Make sure to back up your emails first.</p>
<p>Quit Mail and delete:</p>
<ul>
<li> the file ~/library/preferences/com.apple.mail.plist</li>
<li>the  whole folder ~/library/mail</li>
<li>the whole folder ~/library/maildownloads</li>
</ul>
<p>~  means your home directory. You can get to it by clicking on the house icon in  the sidebar of any finder window or by going to /users/username.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Windows 7 64 Bit Startup Programs Registry Cleanup &#8211; Run Key</title>
		<link>http://www.kuhnline.com/wp/?p=693</link>
		<comments>http://www.kuhnline.com/wp/?p=693#comments</comments>
		<pubDate>Mon, 05 Sep 2011 19:55:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=693</guid>
		<description><![CDATA[You are probably well familiar with the location of the Run key from prior versions of Windows but Windows 7 64 bit brings a new location to check when cleaning up the programs that run on start up.
]]></description>
			<content:encoded><![CDATA[<p>You are probably well familiar with the location of the Run key from prior versions of Windows but Windows 7 64 bit brings a new location to check when cleaning up the programs that run on start up.</p>
<div id="attachment_696" class="wp-caption alignnone" style="width: 576px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-51-02-PM.jpg"><img class="size-full wp-image-696" title="Traditional Location of Run key for current user" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-51-02-PM.jpg" alt="Traditional Location of Run key for current user" width="566" height="30" /></a><p class="wp-caption-text">Traditional Location of Run key for current user</p></div>
<div id="attachment_695" class="wp-caption alignnone" style="width: 602px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-50-40-PM.jpg"><img class="size-full wp-image-695" title="Traditional Location of Run key" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-50-40-PM.jpg" alt="Traditional Location of Run key" width="592" height="30" /></a><p class="wp-caption-text">Traditional Location of Run key</p></div>
<div id="attachment_694" class="wp-caption alignnone" style="width: 708px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-50-18-PM.jpg"><img class="size-full wp-image-694" title="Additional Run key in Windows 7 64bit" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/09/9-5-2011-12-50-18-PM.jpg" alt="Additional Run key in Windows 7 64bit" width="698" height="31" /></a><p class="wp-caption-text">Additional Run key in Windows 7 64bit</p></div>
]]></content:encoded>
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		</item>
		<item>
		<title>Visual Studio 2010 SQL Express 2008 SA Account</title>
		<link>http://www.kuhnline.com/wp/?p=690</link>
		<comments>http://www.kuhnline.com/wp/?p=690#comments</comments>
		<pubDate>Fri, 02 Sep 2011 19:16:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[SQL Server 2005]]></category>
		<category><![CDATA[sa account]]></category>
		<category><![CDATA[sa password]]></category>
		<category><![CDATA[sql 2008]]></category>
		<category><![CDATA[visual studio 2010]]></category>
		<category><![CDATA[vs2010]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=690</guid>
		<description><![CDATA[VS2010 configures SQL Express for Windows Authentication and disables the SA account
You must install SQL management studio 2008 R2 in order to change the SA password
SQL management studio must be Run As Administrator or you can&#8217;t do anything (right-click the icon and choose Run As Administrator).
then you must turn on mixed mode authentication
then you can [...]]]></description>
			<content:encoded><![CDATA[<p>VS2010 configures SQL Express for Windows Authentication and disables the SA account</p>
<p>You must install SQL management studio 2008 R2 in order to change the SA password</p>
<p>SQL management studio must be Run As Administrator or you can&#8217;t do anything (right-click the icon and choose Run As Administrator).<br />
then you must turn on mixed mode authentication<br />
then you can enable the SA account and set the password</p>
]]></content:encoded>
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		<item>
		<title>Copy Cisco Router Config to Text File</title>
		<link>http://www.kuhnline.com/wp/?p=687</link>
		<comments>http://www.kuhnline.com/wp/?p=687#comments</comments>
		<pubDate>Thu, 01 Sep 2011 20:51:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Support Articles]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=687</guid>
		<description><![CDATA[How to Copy Your Cisco Router Configuration to a Text File
You normally telnet into your router by using the command:
telnet 192.168.1.1 (where 192.168.1.1 is the IP of your router)
Use this command intead:
telnet -f c:\logfile.txt 192.168.1.1
This will save the output of your telnet session to the log file that you specify.
Log into your router and run [...]]]></description>
			<content:encoded><![CDATA[<h2>How to Copy Your Cisco Router Configuration to a Text File</h2>
<p>You normally telnet into your router by using the command:</p>
<p><em>telnet 192.168.1.1</em> (where 192.168.1.1 is the IP of your router)</p>
<p>Use this command intead:</p>
<p><em>telnet -f c:\logfile.txt 192.168.1.1</em></p>
<p>This will save the output of your telnet session to the log file that you specify.</p>
<p>Log into your router and run this command:</p>
<p><em>show running</em></p>
<p>press enter as needed until you reach the end of the config.  Then check the text file and it will contain the configuration data.</p>
]]></content:encoded>
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		<item>
		<title>Unable to Add to the server junk e-mail lists &#8211; Exchange 2007</title>
		<link>http://www.kuhnline.com/wp/?p=679</link>
		<comments>http://www.kuhnline.com/wp/?p=679#comments</comments>
		<pubDate>Fri, 15 Jul 2011 23:52:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Microsoft Exchange]]></category>
		<category><![CDATA[Microsoft Outlook]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=679</guid>
		<description><![CDATA[Problem:
This message pops up frequently while using Outlook 2007 or Outlook 2010 (probably any version).
More Information:
The problem occurs in either Cached Mode or Online Mode.
The Safe Senders, Safe Recipients, and Blocked Senders lists contain zero items.
The boxes are checked to Trust email from my Contacts and Automatically add People that I email.
If I add an [...]]]></description>
			<content:encoded><![CDATA[<h2>Problem:</h2>
<p>This message pops up frequently while using Outlook 2007 or Outlook 2010 (probably any version).</p>
<div id="attachment_680" class="wp-caption alignnone" style="width: 467px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/image001.png"><img class="size-full wp-image-680" title="Unable to add to the server junk e-mail lists, you are over the size allowed on the server. The Junk e-mail filter on the server will be disabled until your junk email lists have been reduced to the size allowed on the server" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/image001.png" alt="Unable to add to the server junk e-mail lists, you are over the size allowed on the server. The Junk e-mail filter on the server will be disabled until your junk email lists have been reduced to the size allowed on the server" width="457" height="156" /></a><p class="wp-caption-text">Unable to add to the server junk e-mail lists, you are over the size allowed on the server. The Junk e-mail filter on the server will be disabled until your junk email lists have been reduced to the size allowed on the server</p></div>
<h2>More Information:</h2>
<p>The problem occurs in either Cached Mode or Online Mode.</p>
<p>The Safe Senders, Safe Recipients, and Blocked Senders lists contain zero items.</p>
<p>The boxes are checked to Trust email from my Contacts and Automatically add People that I email.</p>
<div id="attachment_681" class="wp-caption alignnone" style="width: 264px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/7-15-2011-4-49-23-PM.png"><img class="size-medium wp-image-681" title="Safe Senders List is Blank" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/7-15-2011-4-49-23-PM-254x300.png" alt="Safe Senders List is Blank" width="254" height="300" /></a><p class="wp-caption-text">Safe Senders List is Blank</p></div>
<p>If I add an entry to any of the three lists and click apply, the same error message appears stating that the server list is full.  If I log into OWA and check the list, the entry I just added will not appear even though it still appears in the Outlook list.</p>
<p>If I add an entry to any of the three lists from within OWA, the item will appear in Outlook.</p>
<p>If I look at my Outlook Contacts list, I see over 33,000 items and most of them are duplicates of garbage.</p>
<div id="attachment_684" class="wp-caption alignnone" style="width: 292px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/7-15-2011-4-58-42-PM.png"><img class="size-full wp-image-684" title="33,000 Garbage Contacts from a series of bad syncs" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/7-15-2011-4-58-42-PM.png" alt="33,000 Garbage Contacts from a series of bad syncs" width="282" height="474" /></a><p class="wp-caption-text">33,000 Garbage Contacts from a series of bad syncs</p></div>
<h2>Solution:</h2>
<p>Uncheck the box to stop trusting your contacts list.  This was adding 33,000 entries to your safe senders list which is over the limit.</p>
<p>Clean up your messy contacts list and then check the box again.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Dell Wifi Switch</title>
		<link>http://www.kuhnline.com/wp/?p=674</link>
		<comments>http://www.kuhnline.com/wp/?p=674#comments</comments>
		<pubDate>Wed, 13 Jul 2011 19:50:14 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[dell]]></category>
		<category><![CDATA[switch]]></category>
		<category><![CDATA[wifi]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=674</guid>
		<description><![CDATA[Problem:
Your Wifi stopped working on your laptop some time around removing it from your bag.
Cause:
The wifi switch is turned off because it brushed against the side of your bag as it exited.
Solution:
Turn on the wifi switch.
]]></description>
			<content:encoded><![CDATA[<h2>Problem:</h2>
<p>Your Wifi stopped working on your laptop some time around removing it from your bag.</p>
<h2>Cause:</h2>
<p>The wifi switch is turned off because it brushed against the side of your bag as it exited.</p>
<h2>Solution:</h2>
<p>Turn on the wifi switch.</p>
<div id="attachment_675" class="wp-caption alignnone" style="width: 460px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/DELL-WIFI-SWITCH.png"><img class="size-full wp-image-675" title="DELL WIFI SWITCH" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/07/DELL-WIFI-SWITCH.png" alt="DELL WIFI SWITCH" width="450" height="488" /></a><p class="wp-caption-text">DELL WIFI SWITCH</p></div>
]]></content:encoded>
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		<item>
		<title>iPhone is Slow &#8211; Use Task Manager to Close Background Apps</title>
		<link>http://www.kuhnline.com/wp/?p=666</link>
		<comments>http://www.kuhnline.com/wp/?p=666#comments</comments>
		<pubDate>Tue, 07 Jun 2011 16:43:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[iphone]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[background]]></category>
		<category><![CDATA[slow]]></category>
		<category><![CDATA[task manager]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=666</guid>
		<description><![CDATA[Symptom:
Your iPhone is slowing down.  It takes several seconds to switch between apps.  Your battery seems to be draining quickly.
Solution:
Close all of the background apps.  They stay open even after you restart the phone.
Simply Double-click the Home button on your phone.

This brings up a window at the bottom with all of your open apps.  You [...]]]></description>
			<content:encoded><![CDATA[<h2>Symptom:</h2>
<p>Your iPhone is slowing down.  It takes several seconds to switch between apps.  Your battery seems to be draining quickly.</p>
<h2>Solution:</h2>
<p>Close all of the background apps.  They stay open even after you restart the phone.</p>
<p>Simply Double-click the Home button on your phone.</p>
<p><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/untitled.png"><img class="alignnone size-full wp-image-668" title="iphone home button" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/untitled.png" alt="iphone home button" width="128" height="102" /></a></p>
<p>This brings up a window at the bottom with all of your open apps.  You can scroll sideways to see them all.</p>
<div id="attachment_670" class="wp-caption alignnone" style="width: 330px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/IMG_0304.PNG"><img class="size-full wp-image-670" title="iphone task manager window" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/IMG_0304.PNG" alt="iphone task manager window" width="320" height="480" /></a><p class="wp-caption-text">iphone task manager window</p></div>
<p>Hold your finger down on any of the icons for a few seconds and they will all appear with a red symbol that will allow you to start closing them.</p>
<div id="attachment_671" class="wp-caption alignnone" style="width: 330px"><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/IMG_0305.PNG"><img class="size-full wp-image-671" title="iphone task manager ready to start closing apps" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/06/IMG_0305.PNG" alt="iphone task manager ready to start closing apps" width="320" height="480" /></a><p class="wp-caption-text">iphone task manager ready to start closing apps</p></div>
<p>Tap on all of the apps to close them and then press the Home button again to go back to the home screen.  You will notice a great performance gain.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>The IP address XXX.XXX.XXX.XXX you have entered for this network adapter is already assigned to another adapter Name of adapter.</title>
		<link>http://www.kuhnline.com/wp/?p=655</link>
		<comments>http://www.kuhnline.com/wp/?p=655#comments</comments>
		<pubDate>Sun, 29 May 2011 23:25:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows Server 2003]]></category>
		<category><![CDATA[Windows Server 2008]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://www.kuhnline.com/wp/?p=655</guid>
		<description><![CDATA[

This is common if you migrate a virtual machine to a new VMware host and it automatically reconfigured the hardware with a new NIC.  You can safely click NO and everything will work but it is annoying that the message appears every time you open your network settings.  Here is how to remove the old [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/05/5-29-2011-3-03-24-PM.jpg"><img class="alignnone size-full wp-image-660" title="IP Already Assigned" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/05/5-29-2011-3-03-24-PM.jpg" alt="IP Already Assigned" width="636" height="161" /></a></p>
<h3 id="tocHeadRef"></h3>
<p>This is common if you migrate a virtual machine to a new VMware host and it automatically reconfigured the hardware with a new NIC.  You can safely click NO and everything will work but it is annoying that the message appears every time you open your network settings.  Here is how to remove the old NIC.</p>
<h3>Method 1</h3>
<ol>
<li>Click <strong>Start</strong>, click <strong>Run</strong>, type <span>cmd.exe</span>, and then press ENTER.</li>
<li>Type <span>set devmgr_show_nonpresent_devices=1</span>, and  then press ENTER.</li>
<li>Type <span>Start DEVMGMT.MSC</span>, and then press ENTER.</li>
<li>Click <strong>View</strong>, and then click <strong>Show Hidden Devices</strong>.</li>
<li>Expand the<strong> Network Adapters</strong> tree.</li>
<li>Right-click the dimmed network adapter, and then click  <strong>Uninstall</strong>.</li>
</ol>
<div><a href="#top"><img src="/library/images/support/kbgraphics/public/en-us/uparrow.gif" alt="" /></a><a href="http://www.kuhnline.com/wp/wp-content/uploads/2011/05/5-30-2011-1-18-55-PM.jpg"><img class="alignnone size-medium wp-image-659" title="Hidden NIC" src="http://www.kuhnline.com/wp/wp-content/uploads/2011/05/5-30-2011-1-18-55-PM-300x101.jpg" alt="Hidden NIC" width="300" height="101" /></a></div>
<h3 id="tocHeadRef">Method 2 (overly complicated)</h3>
<p>The DevCon utility is a command-line utility that acts as an alternative to  Device Manager. When you use DevCon, you can enable, disable, restart, update,  remove, and query individual devices or groups of devices. To use DevCon, follow  these steps:</p>
<ol>
<li>Download the DevCon tool by clicking the following article number to view  the article in the Microsoft Knowledge Base:
<div><a href="/kb/311272">311272</a> <span>(http://support.microsoft.com/kb/311272/ ) </span>The DevCon  command-line utility functions as an alternative to Device Manager</div>
</li>
<li>Unpack the 32-bit or 64-bit DevCon tool binary to a local folder.</li>
<li>Click <strong>Start</strong>, click <strong>Run</strong>, then type <span>cmd</span> and press  ENTER.</li>
<li>Type <span>CD:\<var>path_to_binaries</var></span> to  navigate to the devcon.exe is located.</li>
<li>Use the following syntax to find installed network adapters:<br />
<span>devcon findall =net</span> or<br />
<span>devcon  listclass net </span><br />
<strong>Note</strong> In the output of the previous commands,  there is a line for the ghosted network adapter that is similar to the  following:</p>
<div><var>PCI\VEN_10B7&amp;DEV_9200&amp;SUBSYS_00D81028&amp;REV_78\4&amp;19FD8D60&amp;0&amp;58F0:  3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) </var></div>
</li>
<li>Remove the ghosted device by typing the following syntax:
<div><span>devcon -r remove  &#8220;@PCI\<var>VEN_10B7&amp;DEV_9200&amp;SUBSYS_00D81028&amp;REV_78\4&amp;19FD8D60&amp;0&amp;58F0</var>&#8220;</span></div>
</li>
</ol>
<h3 id="tocHeadRef">Method 3 (doesn&#8217;t work at all)</h3>
<p>Microsoft offers a  <a href="http://go.microsoft.com/?linkid=9763075" target="_blank">FixIt patch</a> for this issue but it did not work at all for me.  In fact, it made the problem worse.  It deleted all my NICs and created a new one called Local Area Connection 3 after making me reboot.  Then I tried to set the same static IP I had been using and got the same error that I started with.</p>
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