Blackberry Server – The number of users selected exceeds the number of available licenses.
Blackberry Server –
The number of users selected exceeds the number of available licenses.
You just deleted a user and want to add another user. The system does not free up the license for the user your removed and you can’t add the new user. Do this to fix it:
If you have deleted a user from Blackberry Manager and after a few minutes you are unable to add new users it indicates the purge process has failed. In BlackBerry Professional they have removed the manual purge option so you need to do the following:
Open the Command Prompt and type osql -E and then enter the following commands:
2>select DisplayName from UserConfig
A list of users will now be displayed, note down the user that can’t be removed or re-added e.g. Bill Paxton (This example name has been added to the next step). Then run the following commands if the affected user was listed:
2>delete from UserConfig where DisplayName=”Bill Paxton”
Excellent Article, resolved my issue