OSTicket Upgrade Procedure
Because they make it so hard to find on their site…
You’ll have a bunch of files like this that matches your current site.
You should back up your SQL database first. But you probably won’t and it probably won’t matter.
1. Back up your current files.
2. Copy these new files over the top of your old files and overwrite everything.
3. Open your site and log into the admin. If any upgrade procedures need to happen it will tell you.
4. Delete the Setup folder from your site (via FTP)